Frequently Asked Questions

Basic covers core practice quizzes and access to course materials. Pro unlocks unlimited AI explanations and full exam simulations. Premium adds advanced study planning, readiness scoring, and expert recommendations.

Yes. You can upgrade or downgrade any time from Settings → Subscription. If you upgrade mid-term, you'll only pay the prorated difference.

Per-semester is the cheaper way to try a plan. Full session is roughly two semesters but gives you a discount for committing upfront. If you know you'll use CampusEdge through the academic year, session is the better deal.

All prices on this page are student prices. We also run institution-specific promos (e.g. FUTA students get 45 free questions per course). Watch the dashboard banner for active offers.

We use Paystack for cards, bank transfers, and USSD. Everything is in Naira.

Yes. CampusEdge plans are paid upfront — no auto-renew, no surprise charges. Your access ends when the period ends unless you renew.

If something went wrong (technical issue, billing error, accidental purchase), file a refund request from Settings → Payments → Request refund within 7 days. We review every request within 3 business days.

Bank/card processing can take a few minutes. We poll Paystack automatically; you can also force a re-check from Settings → Payments → Verify. If it's been more than an hour, email us.

Check the Schools page for the current list. If yours isn't there yet, request it via the Contact form — we prioritise universities with the most student demand.

We source past questions from official course materials, lecture notes, and verified student contributions. Every question goes through editorial review before it's published.

Yes. Pro includes unlimited Magic Explanations on every question, plus the AI math tutor and chat. Premium adds personalised study plans on top.

The app is installable as a PWA, and core practice features keep working when your connection drops. AI features require an internet connection.

Settings → Account → Delete account. We soft-delete first so you can recover within 30 days by logging back in. After that we hard-delete.

We use your activity (quiz scores, course enrolments) only to power your study experience. We never sell student data. See our Privacy Policy for the full breakdown.

Settings → Account → Export your data. You'll get a JSON file with every quiz attempt, your subscription history, and your account profile.